Recruitment.
Email and form intensity is the operational signature of a recruitment agency. A large share of the headcount sits in the back office, and almost every step is compliance-sensitive. When a candidate has to submit the same form twice, the agency has already lost.
The firms
Mid-market agencies - 80 to 400 staff, high desk churn, decisions owned by the managing director - live on ATS data, onboarding paperwork and IR35 status work. The stack is already paid for: Bullhorn, Vincere or Mercury, Microsoft 365, a payroll bureau, an accounting ledger. What is missing is a layer on top that runs one workflow all the way through, with audit logs the finance director can show HMRC.
Workflows we build here
One at a time, each wired into the systems the firm already runs.
- Candidate compliance intake
- A self-serve onboarding portal: right-to-work checks through a specialist vendor, a structured questionnaire, contracts generated from templates and status triage. Unusual files go to a named consultant; routine ones move on.
- SOW risk assessment
- A statement of work reviewed against a codified set of tests - genuine project boundaries, deliverables, fee structure, working practices - producing a defensible PDF that cites the exact SOW clauses.
- CV-to-brief matching
- Incoming CVs set against the live role brief, with strengths and gaps against the client's actual ask, and a submission pack drafted for the consultant to check and send.
- Referral and inbound routing
- Inbound enquiries sorted by sector, stage and urgency and routed to the right desk with the pre-brief attached, so senior time stops going on first-touch triage.
The cover sheet a Build of this kind would put on its output, with each field described rather than filled in.
Contractor vetting: placement-ready pack
- Role and client
- From the ATS, with the statement of work attached where there is one
- Right to work
- Checked through a specialist vendor, with the evidence cited
- Status
- The IR35 status determination and the reasoning behind it, for a person to sign
- Open questions
- Anything the candidate still needs to answer
- Sign-off
- The consultant. Routine files move on; anything unusual goes to a named person.
A specimen, not a real matter. Nothing here comes from a live deployment.
Case studies
No published case study in recruitment yet.
When there is one it will name the firm and carry measured numbers, with the firm's sign-off. Until then this page describes the work, not its results. If your firm would like to be the first, write to crofter@nullhex.io.
The rules we build around
The general posture is on How we work.
Nearby: Accountancy & Tax, Law. Or all five sectors.